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FAQs

Topics

Product
Compliance
Collaboration

Product

What makes Athena different from traditional translation tools?

Athena is the first AI-native marketplace designed specifically for life sciences. It blends multiple AI engines with expert human validation, built-in compliance workflows, and integration-ready infrastructure to streamline regulated content translation without sacrificing oversight or quality.

Is Athena a translation service or a platform?

Athena is a platform. It connects sponsors, CROs, and language providers through secure, audit-ready workflows while enabling each party to manage projects, quality, and compliance directly within the system.

How does Athena ensure regulatory compliance?

Athena is designed to support international compliance standards and ensure process consistency throughout the localization workflow. Our platform provides a secure and transparent environment for managing sensitive content at scale.

Can Athena integrate with our existing tools?

Yes. Athena offers real-time API integration, including webhooks and REST endpoints, so you can sync data across eCOA platforms, EDC systems, and internal sponsor environments with ease.

Who is Athena designed for?

Athena supports all stakeholders in the clinical research ecosystem, including sponsors, CROs, eCOA providers, and LSPs. It is especially valuable for teams managing multilingual study content across complex, high-stakes workflows.

Compliance

What security certifications does Cliniphai meet?

Cliniphai follows globally recognized standards for data protection and operational security, including ISO 27001-certified practices. Our commitment to security ensures confidence at every stage of the content lifecycle.

How does Cliniphai protect sensitive data?

We use AES-256 encryption at rest and TLS 1.3 in transit. All deployments follow strict data access controls, audit logging, and zero-trust security principles.

Can we deploy Cliniphai solutions on-premises?

Yes. Cliniphai supports both private cloud and on-premises deployment models, allowing you to meet specific data residency and IT governance needs.

Is Cliniphai compliant with GDPR and other global standards?

Yes. Our platform supports GDPR-aligned practices and is built with international compliance requirements in mind, including auditability and data control.

Does Cliniphai offer audit logs and traceability?

Key platform activities are securely tracked to support transparency and process accountability. This ensures visibility into the content journey from creation to delivery.

Collaboration

How does Cliniphai enable collaboration?

Our platform connects sponsors, providers, and experts in a unified environment where workflows are shared, secure, and transparent from initial task assignment to final approval.

Can I bring my own vendors into Cliniphai?

Yes. You can invite your preferred LSPs, freelancers, or partners to participate directly on the platform, while maintaining your existing relationships.

How customizable are Cliniphai workflows?

Cliniphai allows users to design visual workflows using Gantt or Kanban views, with AI agent integration, role-based tasks, and compliance checkpoints built in.

What types of AI are used in the platform?

We use a modular blend of medical-tuned large language models, task-specific agents, and internally developed tools. Each is optimized for speed, context, and regulatory sensitivity.

How do we get started with Cliniphai?

Getting started is easy. We offer onboarding support, tailored demos, and guided setup for both technical and non-technical teams.